Terms and Conditions alfa77 — Complete Platform Usage Guide

"Platform" refers to the alfa77 website accessible at https://alfa77.vin, including all subdomains, official mobile apps, and services provided through those channels.

"Member" refers to any individual who has registered a valid account at alfa77 and has agreed to these Terms and Conditions.

"Games" refers to all entertainment categories available on the platform, including but not limited to slot games, Live Casino, bingo, table games, and other games added from time to time.

"Funds" refers to the Malaysian Ringgit (MYR) credit balance held in a member's account, including deposited funds, wins, and bonuses that have met the wagering requirements.

These Terms and Conditions cover all aspects of platform use, from the registration process, deposits, gaming, withdrawals, and bonus usage, through to account termination. This document is to be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and alfa77.

To register and use the alfa77 platform, you must meet all of the following eligibility requirements at all times:

• You are 18 years of age and above at the date of registration and at all times during use of the platform.
• You are an individual registering on your own behalf, not on behalf of another person or business entity.
• You are not on any active self-exclusion list or any other gaming restriction programme.
• Your use of this platform does not violate any laws or regulations applicable in your jurisdiction.
• You have never been removed or banned from the alfa77 platform for a breach of terms.

Alfa77 does not provide services to individuals residing in jurisdictions where online gambling is fully prohibited by local law. It is entirely your responsibility to ensure that your use of this platform is lawful in your region.

Each member is only permitted to hold one (1) active account on the alfa77 platform. Holding more than one account, whether directly or through another person, is a serious violation that may result in the closure of all associated accounts and forfeiture of remaining funds.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and valid phone number. Providing false information is a violation of these terms.

The Identity Verification (KYC) process is completed once during initial registration. Documents that may be required include:

• Malaysian Identity Card (MyKad) or valid passport
• Proof of current address (bank statement or utility bill not older than 3 months)
• Additional documents if required by our compliance team

Alfa77 reserves the right to suspend all withdrawal transactions until the KYC process is fully completed. This is a protective measure for the security of your account.

Alfa77 accepts deposits in Malaysian Ringgit (MYR) via a range of secure and integrated local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and online bank transfers.

All deposits must be made using a payment method registered under the same member's name. Deposits from third-party accounts are not permitted and may result in account freezing and a return of funds.

• Minimum and maximum deposit limits vary depending on the selected payment method.
• All successful deposits are credited to your account within the timeframe specified for the chosen payment method.
• Alfa77 does not charge any processing fees for deposits; however, payment providers may impose their own charges.
• Failed deposits caused by incorrect information or issues on the bank's end are the member's responsibility to resolve directly with their respective payment provider.

Withdrawals from your alfa77 account can only be made to a bank account or digital wallet registered under the same name as the member account. Withdrawals to third-party accounts are not permitted under any circumstances.

Withdrawal processing times are as follows:

• Standard Members: Processed within 1–3 business days.
• VIP Silver Members: Processed within 12–24 hours.
• VIP Gold Members and above: Processed in under 15 minutes during office hours.

Before your first withdrawal is processed, your account must have completed full KYC verification. This requirement cannot be waived and is in place to protect all parties from financial fraud.

Alfa77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and exclusive VIP offers. All bonuses are subject to the wagering requirements specified in each promotional offer.

General terms applicable to all bonuses at alfa77:

• Every bonus has wagering requirements that must be met before any withdrawal from that bonus balance is permitted.
• Only one member is permitted to claim each promotion. Using multiple accounts to claim the same promotion constitutes fraud.
• Alfa77 reserves the right to void any bonus if promotional abuse is suspected.
• Expired bonuses cannot be used or reclaimed.
• Promotion-specific terms apply alongside these general terms and can be found on each respective promotions page.

All games on the alfa77 platform operate using a Random Number Generator (RNG) system that is independently certified by a recognised regulatory body. This ensures every game outcome is completely random and free from any external influence.

Game-specific rules are available within the game interface itself or through the dedicated help section. All members are considered to have read and understood the game rules before starting any game session.

• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, alfa77 will refund the wager based on the last valid system record.
• The use of third-party software, automated bots, or any tools designed to gain an unfair advantage is strictly prohibited.

The following actions are strictly prohibited on the alfa77 platform and may result in immediate account closure without prior notice:

• Registering more than one account for the same individual.
• Using another person's identity information to register or verify an account.
• Using funds obtained from illegal activities to make deposits.
• Colluding with other members to cheat or manipulate the gaming system.
• Exploiting software bugs or technical errors to gain unauthorised advantages.
• Using a VPN, proxy, or similar technology to conceal your true location or bypass restrictions.
• Making threats or acting abusively towards customer support staff.

Alfa77 is fully committed to protecting members' personal information. All data collected during registration and platform use is securely stored using 256-bit SSL encryption and industry-standard security measures.

Your personal data is used solely for the following purposes:

• Account management and identity verification (KYC)
• Processing of financial transactions
• Service communications and customer support
• Compliance with applicable legal and regulatory requirements
• Improving the platform user experience

Alfa77 does not sell, rent, or share members' personal data with third parties for marketing purposes without your explicit consent. For detailed information on how we collect, store, and use your data, please refer to Privacy Policy us.

Alfa77 reserves the right to suspend or close any member's account for the following reasons:

• Violation of any provision under these Terms and Conditions
• Suspected fraud, money laundering, or other unlawful activities
• Failure to complete the KYC process within the stipulated timeframe
• Self-exclusion request for responsible gaming reasons
• Instructions from relevant authorities or regulatory bodies

If you wish to close your own account, you may do so by contacting our customer support team. Any valid remaining balance will be processed for withdrawal once all necessary checks have been completed.

Alfa77 provides its platform and services on an "as is" basis to the extent permitted by applicable law. alfa77 is not liable for:

• Any financial losses incurred as a result of game outcomes.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages, or natural disasters.
• Data damage or loss resulting from actions taken by the member themselves, such as sharing passwords or using an unsecured device.
• Indirect, consequential, or incidental losses arising from the use of or inability to use the platform.

However, this limitation of liability does not affect user rights protected under applicable consumer law, nor does it limit our liability in cases of gross negligence or intentional fraud on the part of alfa77.

Alfa77 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. However, we are committed to informing all active members of material changes via email or in-platform notifications.

The "Last Updated" date shown at the top of this document will be revised whenever any amendment is made. You are responsible for reviewing this page periodically to ensure you are always aware of the latest applicable terms.

Continued use of the alfa77 platform following any amendments constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account by contacting our support team.