Official Documents

Privacy Policy alfa77 — Data Protection and Information Security

Alfa77 takes every piece of personal information you entrust to us seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your data — so you can play with confidence and peace of mind.

Last Updated: 1 January 2026

alfa77 Privacy Commitment

Alfa77 operates under strict privacy principles. We do not sell, lend, or misuse your personal data. All information you provide is used solely for platform operations and is protected by the latest encryption technology at all times.

1

Introduction and Scope of Privacy Policy

This Privacy Policy is published by alfa77 ("us", "Platform") and applies to all users who browse, register, or use any services provided through the website https://alfa77.vin and the official alfa77 mobile app. By using our platform, you agree that we may collect and process your information as described in this document.

The primary purpose of this Privacy Policy is to give you full clarity on the types of data we collect, why we need it, how we use it, and the steps we take to keep it secure. We believe transparency is the foundation of trust, and your trust is our top priority.

This policy should be read together with Terms & Conditions and Responsible Gaming Policy alfa77, all of which form a comprehensive user protection framework on our platform.

This Privacy Policy is written in plain, easy-to-understand language — no confusing legal jargon. If you have any questions, our support team is available 24/7.

2

Types of Personal Data We Collect

Alfa77 collects your personal information through several means — directly during registration, automatically while you use the platform, and through the identity verification (KYC) process required to comply with applicable financial regulations.

Data Categories Example Information Collection Method
Identity Data Full name, date of birth, MyKad/passport number Registration & KYC
Contact Data Email address, phone number Registration
Financial Data Bank account number, bank name, transaction records Deposit & withdrawal process
Technical Data IP address, device type, web browser, OS Automatically during use
Usage Data Game history, betting activity, active session duration Automatically during gameplay
Communication Data Support chat records, help tickets, feedback Interactions with our team

We does not collect sensitive data such as health information, criminal records, or biometric data unless specifically required by applicable law or a relevant regulatory body.

The KYC process at alfa77 is completed only once. After successful verification, you will not need to resubmit documents for future transactions. Your document data is stored in a fully encrypted environment.

3

How Your Personal Data Is Used

Every piece of data we collect has a clear and legitimate purpose. alfa77 does not process your personal data for purposes not stated in this Privacy Policy without first obtaining your additional consent.

  • Account management: Creating, verifying, and securely maintaining your member account.
  • Transaction processing: Processing deposits, withdrawals, and all financial activities on the platform.
  • Identity verification (KYC): Verifying that you are an eligible individual to use the platform and complying with anti-money laundering (AML) legal requirements.
  • Platform security: Detecting and preventing fraud, multi-account usage, and unauthorized access.
  • Customer support: Helping resolve inquiries, complaints, and technical issues quickly and accurately.
  • Legal compliance: Meeting reporting obligations to the relevant regulatory bodies when required.
  • Platform improvements: Analyzing aggregated usage patterns to improve the overall user experience.
  • Service communications: Sending important account-related information, selected promotions, and platform updates.

You may opt out of marketing communications at any time through your account settings, with no restrictions or penalties applied to the core services you receive.

4

Information Sharing and Disclosure

Alfa77 does not sell, rent, or disclose your personal data to any third party for commercial marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment service providers: Including registered FPX, DuitNow, TNG eWallet, Boost, and GrabPay processors — only the minimum data required to process your transaction.
  • Game service providers: Slot games, live casino, and bingo software providers may receive limited session data for technical purposes.
  • Regulatory bodies and law enforcement: If required by a valid court order or official directive from a competent authority.
  • Security and verification services: KYC and anti-fraud service providers used by alfa77 to verify member identities.

All third parties involved are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes. They are not allowed to process your data for their own interests.

In the event of a change in company ownership or business merger, user data may be transferred to the new entity. You will be notified in advance and given the option to close your account if you do not agree.

5

Data Security and Protection

Your data security is a technical priority we take seriously every day. alfa77 implements multi-layered security measures that meet the latest digital financial industry standards to ensure your information remains safe at all times.

  • 256-bit SSL Encryption: All data transmitted between your device and alfa77 servers is fully encrypted using the latest TLS/SSL protocols.
  • Secure password storage: Your account password is never stored in plain text — it is processed using a one-way cryptographic hashing algorithm that cannot be reversed.
  • Two-Factor Authentication (2FA): An additional security layer is available for all accounts to prevent unauthorized access even if your primary password is compromised.
  • Real-time monitoring: Our threat detection system monitors every login and transaction 24/7 to identify any suspicious activity.
  • Internal access controls: Only authorized alfa77 staff with a specific business need may access member personal data, and all access is logged for audit purposes.

While we apply comprehensive security measures, no online system can be guaranteed 100% secure. We encourage you to take protective steps on your end as well — use a strong password, do not share your login credentials, and enable 2FA on your account.

6

Cookies, Tracking, and Analytics

Alfa77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions, security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how users interact with the platform so we can improve speed and usability.
  • Functionality Cookies: Saving your personal preferences such as display settings and game preferences so you do not need to reconfigure them each time.
  • Analytics Cookies: Used internally to analyze aggregated, anonymized usage patterns — no personal information is exposed.

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the overall functionality of the platform.

7

Your Privacy Rights as a User

As an alfa77 member, you have full rights over your personal data. We respect and fully facilitate the exercise of these rights:

Right to Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request that we correct any information that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain specified circumstances.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the alfa77 customer support team via the platform's live chat. Your request will be processed within 30 calendar days from the date of receipt.

8

Data Retention Period

Alfa77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law.

  • Active account data: Retained for the duration your account is active, plus the mandatory period following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • KYC Documents: Retained for the duration of active account use and at least 5 years after account closure.
  • Support communication logs: Retained for 3 years after the last interaction for reference and dispute resolution purposes.
  • Analytics and system log data: Stored in anonymized form for a maximum of 2 years for security and improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

9

Third-Party Links and Services

The alfa77 platform may contain links to or be integrated with third-party services such as game providers, payment processors, and digital wallet platforms. This Privacy Policy applies only to the alfa77 platform and does not cover the privacy practices of those third parties.

We encourage you to read the privacy policy of each third-party service provider you use separately. alfa77 is not responsible for the data collection or processing practices of third parties that are not under our direct control.

All payment service providers integrated with alfa77 — including FPX, DuitNow, TNG eWallet, Boost, and GrabPay — maintain their own privacy policies and security standards in compliance with Bank Negara Malaysia guidelines.

10

Child Protection

Alfa77 is an adult entertainment platform open only to individuals aged 18 years and above. We do not knowingly collect any personal data from children or minors.

If we determine that a child's personal information has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the associated account.

If you believe your child has registered an account on alfa77, please contact our support team immediately so corrective action can be taken without delay.

11

Amendments to the Privacy Policy

Alfa77 reserves the right to update or amend this Privacy Policy from time to time in line with changes to business operations, legal requirements, or platform improvements. Any material changes will be communicated to active members via in-platform notifications or email.

The "Last Updated" date at the top of this page will be revised whenever this policy is amended. We encourage you to review this page periodically to stay informed of the latest privacy terms that apply.

Continued use of the alfa77 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy.

12

Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the dedicated alfa77 data privacy team through the following channels:

  • Live Chat: Available directly within the alfa77 platform, 24 hours a day, 7 days a week.
  • Email: [email protected] — we aim to respond within 1–2 business days.
  • FAQ Section: Visit our FAQ page for answers to the most frequently asked privacy questions.

The alfa77 support team is specially trained to handle privacy inquiries with care and professionalism. Every request is handled confidentially and is not discussed with any unrelated party.


A Platform That Protects Your Data at All Times

Your trust is more than just words on paper. At alfa77, every system we build is designed specifically to keep your privacy and security protected at all times.

256-bit SSL Encryption

All data travelling between your device and our servers is protected with financial-grade encryption that cannot be compromised.

Secure KYC Verification

Your identity verification process is handled in a fully encrypted environment — your documents are never exposed to unauthorized personnel.

24/7 Threat Monitoring

Our real-time threat detection system monitors every session, login, and transaction around the clock to detect and block any suspicious activity.

Two-Factor Authentication

An additional security layer through 2FA ensures only you can access your account, even if your password becomes known to others.

Full Data Control

You have full control over your personal data — request access, correct information, or delete your data at any time through our support team.

No Data Sales

Alfa77 has never and will never sell, lend, or disclose your personal data to third parties for marketing purposes without your explicit consent.


Play Safe, Your Privacy Protected

Alfa77 is more than an entertainment platform — it is a platform that respects your privacy rights. Register now and enjoy Live Casino, slots, bingo, and more with complete peace of mind.

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